Since this Blog started one-and-a-half-years ago it has been updated and improved, often with advice from readers. We strive to insure that all information is accurate. To date we have not received a complaint about the accuracy of posted material from any organ supplier.
This Blog focuses on quality, including that found inside organs, which is often hidden from consumers. Some have complained that the comparative material is unfair since it shows some products’ poor quality. While the un-doctored photographs posted offer condemnation of low quality, this exists only due to choices of the manufacturers. Consumers should have access to this information before purchasing products since quality affects product reliability and longevity.
This Blog also posts information about supplier practices that have led to customers losing money. Below is a comment from one organ buyer who read our postings:
Organ Buyer Comment I am horrified to come across this posting as I too have contracted with “a West Coast Hauptwerk assembler” for an organ that, according to their schedule, should have arrived by now. I have heard nothing from them for 2 1/2 months and my emails and phone messages go unanswered. I have invested a huge amount to date and am having a lot of sleepless nights. Did the church in question pursue legal action? Were any of the funds recovered? Does anyone familiar with this builder know anything about their current whereabouts? Any input is greatly appreciated.
Unfortunately we were only able to recommend that this customer see a lawyer. Hopefully this Blog’s related postings will be seen by consumers before placing deposits on organs with companies that cannot or do not perform.
Comparative product information is important and a straight-forward way for consumers to evaluate product options. Such comparisons ultimately lead to better products and product choices. Fairness to consumers should trump the interests of manufacturers who fear transparent product and corporate comparisons.