Category: Consumer Problems
Digital Organ Replaced After 7 Years
In 2009, a Korean church seating approximately 3,000 people purchased a large four-manual organ built in Holland. It looks impressive. However, the experience the church encountered was no... Read More
Digital Organ Replaced after Only 11 Years
The organ plays an important role in a South Carolina Church’s music ministry. Their experience, outlined below, first with a pipe organ and later with a digital organ installation, are exampl... Read More
Pipe Organ with Digital Tonal Additions Not Supported
Modern pipe organs include not only electro-mechanical assemblies, but also digital control circuitry. Many pipe organs are also augmented with digital tonal additions. As one Pipe organ builder p... Read More
Service Scam
Servicing digital or pipe organs is complex and should only be assigned to factory trained or certified technicians. Organ owners need to research credentials of any technician before engagement... Read More
Case Study: Pipe Organ Rebuild Project Gone Bad
In 2015 a New Jersey church contracted with a pipe organ builder to rebuild and enlarge their existing Wicks pipe organ. The $125,000 contract was structured with progress payments to be made. A... Read More